Talk about a time you complained about something (but finally got a good result) - IELTS cue card

Talk about a time you complained about something (but finally got a good result) cue card- sample answer 1

Introduction

Every now and then, we face issues that make us crib and complain. Usually, in situations like this, we first crib and then think of the best possible solution. I was in such a situation, which I will be discussing today.

What did you complain about?

I complained about a purchase I made online. I purchased a lehnga in haste because I had to wear it to my brother’s wedding. However, the picture of the product was different from what I received, and it was not at all satisfactory. I was extremely disappointed. 

Who did you complain to?

I complained about the product to my best friend. She was the one who helped me select the lehenga. 

When did it happen?

It happened at the end of the week of May, and the wedding was in June.

What was the result?

The result was that I had to manage with some other outfit for the time being and made amends in the lehnga I received. 

Were you satisfied with the result?

After amendments and suggested changes, I received the lehenga and was satisfied with the result. Even though I had to manage many things, I could wear that particular lehenga at the wedding. 

Conclusion

To conclude, complaining about the situation did me no good, but cribbing was necessary as I was dealing with a lot then, and eventually, things fell into place.

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Talk about a time you complained about something (but finally got a good result) cue card- sample answer 2

Introduction

Sometimes, people complain just because they lack understanding or might be misunderstood. This can happen between any two people. I was in a similar situation, which I will be discussing today.

What did you complain about?

I was complaining about a friend to another friend regarding how unavailable she was to me when I needed her and wanted to discuss something important with her. 

Who did you complain to?

I was complaining to another one of my friends about the issue because I wanted to vent to someone.

When did it happen?

It happened when I was at a crossroads about a decision I had to make during college.

What was the result?

The result was that both of us were in a cold war after that incident, and then when we started talking, we had bad blood about it because of the disagreement, but both of us had different thoughts in our heads.

Were you satisfied with the result?

The result was satisfactory, as both of us discussed, like adults, what was bothering us. The issue was very different in both of our heads, and the only solution was to discuss it. 

Conclusion

To conclude, it is important to discuss certain topics before reaching a conclusion in matters where a conversation can solve many problems. Rather than complaining about things and discussing them with other people, it is advised to solve the matter with the concerned person.

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Talk about a time you complained about something (but finally got a good result) cue card- sample answer 3

Introduction

Complaining is a human habit. Usually, people are unaware that they are complaining about things and involuntarily do that. It is important to know when to stop complaining, as, in the end, complaining about a particular situation does not change anything. I was in a similar situation that I will discuss with you today.

What did you complain about?

I was complaining about a purchase I made offline from a trusted shop renowned for their products.

Who did you complain to?

I complained about the defective product in customer service at the respected outlet where I purchased. 

When did it happen?

It happened during the Diwali festival. I was very excited to wear the footwear that I had been thinking of purchasing for a long time. 

What was the result?

The result was that I had to go through a tedious time at the outlet, which disappointed me as a customer. 

Were you satisfied with the result?

I was partially satisfied with the result, as they replaced the defective footwear, but the new product was not my first choice, and I had to adjust with the end product. 

Conclusion

To conclude, I was unsatisfied with customer care and had to endure the pain of changing such an expensive purchase.

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IELTS Speaking Part 3- Follow-up questions

Question- When do people usually complain?

Answer- When people are uncomfortable, they typically complain about it. The second most common cause of complaints is when someone has conned or stolen from them. Many people also have a habit of complaining about things without really having a reasonable justification.

Question- Can complaining help solve problems?

Answer- Indeed, there are several situations in which complaining aids in issue-solving. For example, contacting customer support or service when a product, appliance, or device malfunctions or ceases to operate can help resolve the issue. People are frequently tricked or defrauded; if they report this to the authorities, they have a good chance of receiving justice.

Question-  What other measures should you take to solve problems rather than complain?

Answer- There are situations when whining is not the best course of action. For example, people's disregard for traffic laws is the root cause of many cities' traffic issues. However, voicing complaints will worsen things; instead, each person may take initiative and action to address these problems.

Question- What kind of people complain?

Answer- People who are aware of their rights and entitlements protest when they don't get what they deserve or have been promised. On the other hand, some people could complain without a good or convincing cause. These folks typically don't want to accept accountability for their acts and are oblivious.

Question- Do you think customers’ complaints will improve products or services?

Answer- Indeed, without a doubt. These days, every business is aware that the consumer is king. They pay attention to complaints and work to make improvements. They can only keep their clients if they make improvements.

Question- Is it necessary for companies to set up customer service?

Answer- Absolutely, businesses must establish customer service. Customers must be listened to by them. Feedback, both favourable and negative, is critical for every business.

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Conclusion

To conclude, cue card topics like ‘Talk about a time you complained about something (but finally got a good result)’ can be tricky as instances might not strike at the time of speaking. So, it is advised to formulate your answers in the time given, which will help you be confident while delivering your answers. Making your answers more personalised is also advisable, which will help you provide the answers better.

We hope you are clear on how to answer the “Talk about a time you complained about something (but finally got a good result)” type of IELTS speaking cue card questions. But, if you still need further details on preparing for IELTS, you can contact Prepare IELTS Exam (PI) expert counsellors for additional guidance. Our team of education experts is dedicated to providing you with the best test material and guidance to ace the IELTS exam. You can get a one-on-one counselling session and an IELTS online practice test via our platform. Contact us at info@prepareieltsexam.com or call us at +91 9773398388 for further queries.